HOLIDAY RETURN POLICY For the 2018 holiday season, merchandise purchased from S.M.N STUDIO's website on November 19th, 2018 thru December 31st, 2018 can be returned only for an exchange. You will have up to 30 days after the item(s) have been purchased to exchange for anything else available on the website as long as the merchandise meets the qualifications established in our return policy. Items being returned must be in their original condition with tags attached. Shipping fees are non-refundable. No return will be accepted without a return authorization number (RA). RETURN POLICY AND PROCEDURE No return will be accepted without a return merchandise authorization number (RMA). Please access Returns Center (RMA) tab for requesting RMA#.